Virginia Framing ("Virginia Framing," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at virginiaframing.com (the "Site"), how we use and disclose it, and the choices and rights available to you. By using the Site or submitting information to us, you acknowledge that you have read and understood this Policy.
1. Information We Collect
Information you provide to us
We collect personal information that you voluntarily provide, including when you complete our quote or contact form, apply for a position through our Careers section, or otherwise communicate with us. This may include:
- Your name;
- Email address;
- Telephone number;
- Project details, property information, or other information you choose to include in your message;
- Employment-related information you submit when applying for a job (for example, your name, contact details, position of interest, and experience).
Information collected automatically
When you visit the Site, certain information may be collected automatically by our hosting provider, our servers, and cookies or similar technologies, including your IP address, browser type and settings, device information, referring website, the pages you view, and the dates and times of your visits.
Cookies
We use cookies and similar technologies as described in our Cookie Policy. You can control non-essential cookies through the consent banner presented on the Site and through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes, estimates, and information about our services;
- Schedule consultations and communicate with you about projects;
- Review and respond to job applications;
- Operate, maintain, secure, and improve the Site;
- Detect, prevent, and address fraud, abuse, security issues, and technical problems;
- Comply with applicable laws and enforce our Terms & Conditions.
3. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers. We share information with vendors who help us operate the Site and our business — for example, our website hosting provider (Hostinger) and the form-delivery service that transmits contact-form submissions to our email. These providers are permitted to use the information only to provide services to us.
- Legal and safety. We may disclose information if required by law, subpoena, or legal process, or where we believe disclosure is necessary to protect our rights, your safety or the safety of others, or to investigate fraud.
- Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, subject to this Policy.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to maintain business and project records, and to comply with our legal obligations, after which we take reasonable steps to delete or de-identify it.
5. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information, including HTTPS encryption of the Site. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Virginia residents
Under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents may have the right to: confirm whether we process their personal data and access it; correct inaccuracies; delete personal data; obtain a copy of their data in a portable format; and opt out of the sale of personal data or targeted advertising. We do not sell personal data or use it for targeted advertising. To exercise these rights, contact us using the details below. You also have the right to appeal a decision regarding your request.
California residents
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, correct, and opt out of "sales" or "sharing" of personal information. We do not sell or share personal information as those terms are defined under the CCPA.
How to exercise your rights
To make a request, email us at info@virginiaframing.com or call 571-970-8282. We will respond within the timeframes required by applicable law and may need to verify your identity before fulfilling your request.
7. Children's Privacy
The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 13 (or under the age specified by applicable law). If you believe a child has provided us personal information, please contact us so we can delete it.
8. Third-Party Links
The Site may contain links to third-party websites or services (for example, messaging or social media platforms). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
9. Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal. Because there is no consistent industry standard for DNT, the Site does not currently respond to DNT signals.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page, and your continued use of the Site after changes become effective constitutes acceptance of the revised Policy.
11. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, contact:
Northern Virginia (Fairfax, Vienna, Arlington, Great Falls, Winchester, Front Royal & Luray)
Email: info@virginiaframing.com
Phone: 571-970-8282